All products ship from our 30,000 sq. ft. Haverhill, MA warehouse
Mettler Toledo XS802S balance
The Mettler Toledo XS802S Excellence toploading balance is a single range balance with readability of 0.01g and a 810g capacity. This balance is electronic and features Mettler’s FACT temperature-activated internal automated calibration. Three different display settings are available for user friendly weighing and easy access to the main menu. The Mettler Toledo XS802S also features built-in applications for normal weighing, statistics, formulation, density, percent weighing, and piece counting.
Most of the equipment we sell is used and reconditioned. Our technicians test balances to insure repeatability, correct cornerload tolerances, linearity, and reduced span at or near full capacity. We test all displays and controls as well as any other features, such as auto-calibration and draft shield auto-retraction.
Pictures
The Mettler Toledo XS802S photos here are representative. Please bear in mind that the equipment shown is currently in storage in our warehouse and that in addition to testing each machine we will clean all the equipment thoroughly prior to shipment. We often have multiple units of each model in stock and sometimes we're unable to feature photos of every single unit.
Yes, all equipment from American Instrument Exchange comes with a warranty. Used/reconditioned/refurbished equipment is tested to make sure it operates to the manufacturer's specifications and comes with a 90-day warranty (unless otherwise noted). New equipment comes with a warranty from the manufacturer.
How do you test and recondition the equipment?
Testing requirements vary across all the equipment categories we sell. Temperature controlled units are tested with NIST traceable probes and data loggers. Gaskets, external housing, glass, handles, controls and control screens are all thoroughly inspected for integrity and functionality. We test all equipment using the manufacturer's parameters and specifications to confirm that the unit operates properly.
How do products ship from American Instrument Exchange?
We can ship products both nationally and internationally using a well-established network of transporters. Smaller items will ship via UPS. Larger equipment will be palletized and shipped either LTL or air-ride, depending on the specific equipment and/or delivery requirements.
Return and order cancellation policy
American Instrument Exchange will accept the return of any product that is not working as represented and could not be replaced or repaired to the customer's satisfaction during the warranty period. Customers who cancel orders after refurbishing has begun will be subject to a cancellation and restocking fee of between 20% and 40%.
Are discounts available for educational or non-profit institutions, or for bulk purchases?
Yes – call or email us today with a list of equipment you're looking for and we can potentially put together a quote that includes a discount.
How does your price matching policy work?
We strive to keep our pricing competitive and reasonable. If you find comparable items for sale at a lower price from other vendors please send us a link and or quote for the item and we'll do our best to match or beat the price.
Can I see the equipment in person before committing to a purchase?
Customers are welcome to make an appointment to view equipment in our warehouse. Given our workload we may not be able to test or clean the equipment prior to your arrival if you have not committed to an order.
1023 Western Avenue is a working warehouse, not a showroom, and customers should dress appropriately and wear closed toe shoes.
Can I ship products that I purchased elsewhere to American Instrument for repair?
Yes – please see our repair services page for more information.
